Frequently Asked Questions
What is Swahili Survival Kit?
Swahili Survival Kit is a digital phrasebook built for travelers heading to Tanzania, Kenya, and the rest of East Africa. It groups essential Swahili phrases into practical packs — taxis, hotels, markets, safaris, emergencies, and more — each with audio pronunciation so you can hear exactly how a phrase should sound before you say it.
Is it free to use?
Yes. Every pack includes a free preview of its phrases, so you can try the app and hear the audio before deciding whether to unlock the rest. Unlocking a single pack or the full bundle is a one-time payment, not a subscription.
Do I need an internet connection to use it?
Swahili Survival Kit works over a normal internet connection — there's no dedicated offline mode yet, so keep that in mind if you'll be somewhere with no signal, like deep in the Serengeti. We recommend reviewing your key phrases while you still have a connection.
How accurate are the translations and audio?
We review phrases for accuracy before they go live, and the audio is generated to closely match natural Swahili pronunciation. Dialects vary across East Africa, and we're always refining both — if a phrase sounds off, email support@safitech.co.tz and we'll fix it.
What do I get with a single pack vs. the full bundle?
A single pack unlocks all phrases and audio in that one category (like Market & Bargaining) for a one-time price. The full bundle unlocks every current and future pack — better value if you want the whole phrasebook rather than one category.
Which languages are the phrases translated from?
Every phrase is shown in Swahili alongside English, with French and Portuguese also available for most phrases.
What's your refund policy?
See our full Refund Policy for details, but in short: if a purchase doesn't work as described, contact us and we'll make it right.
Is my payment information secure?
Yes. Payments are processed by Paddle, a licensed payment provider — we never see or store your card details directly.